- info@dataproservices.co.uk
- +44 (0)1375 398111
Privacy Notices
This privacy notice explains how we use any personal information we collect about you when you browse this website.
When do we collect information about you?
We do not collect any personal information about you. We do collect anonymised website analytical information when you use this website.
How do we collect information about you?
Anonymised website analytics are collected automatically using Google Analytics.
Why do we collect information about you?
We collect anonymised website analytics to track visitors. We use this information to gauge how popular our website is, and which pages people frequent most often.
We store this information for a period of 26 months.
Who will the information we collect about you be shared with?
We do not collect or share information about you with anyone.
Access to your information and correction
You have a right to request access to the information we may hold about you, and a right to request we amend incorrect information we may hold about you.
If you would like to invoke your rights, please contact us using your preferred contact method as noted in the How to contact us section.
If you deem we are not handling your rights correctly you have the right to lodge a complaint with a supervisory authority.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
This privacy policy was last updated on 24 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
- by emailing privacy@dataproservices.co.uk
- by phoning 01375 398111
- or writing to Datapro Services Ltd., BM Box 8027, London, WC1N 3XX
This privacy notice explains how we use any personal information we collect about you through the performance of an Information Provider (IP) contract.
When do we collect information about you?
We collect information about when you send us a contract; when you send us identification; when you send us a Confirmation of Responsibility form; when you send us an Application form; when you send us a Self-Billing Agreement form; when you interact with our account management team.
How do we collect information about you?
We store data provided in a contract; we store data provided in forms; we store call data records and call recordings if you call our account management team; we store emails if you email our account management team.
Why do we collect information about you?
We collect information about you for the performance of a contract. Information shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
We store your name, postal address, VAT registration number and signature for a period of up to seven years in order to comply with legal requirements.
We store other information for a period of up to three years in order to comply with regulatory requirements.
Who will the information we collect about you be shared with?
We are duty bound to supply information to the regulatory body for Premium Rate Services and Premium Rate Short Message Services, Phone-paid Services Authority, if we receive a formal request to do so.
Your bank details are transmitted to Barclays Bank UK PLC in order for us to make payments to you
Access to your information and correction
You have a right to request access to the information we may hold about you, and a right to request we amend incorrect information we may hold about you.
If you would like to invoke your rights, please contact us using your preferred contact method as noted in the How to contact us section.
If you deem we are not handling your rights correctly you have the right to lodge a complaint with a supervisory authority.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
This privacy policy was last updated on 24 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
- by emailing privacy@dataproservices.co.uk
- by phoning 01375 398111
- or writing to FAO Account Management, Datapro Services Ltd., The Old Courthouse, Orsett Road, Grays, Essex, RM17 5DD
This privacy notice explains how we use any personal information we collect about you through the performance of an Operator contract.
When do we collect information about you?
We collect information about when you send us a contract; when you send us identification; when you send us an Information form; when you send us a Change of Details form; when you interact with our Operations Department.
How do we collect information about you?
We store data provided in a contract; we store data provided in forms; we store call data records and call recordings if you call our Operations Department; we store emails if you email our Operations Department.
Why do we collect information about you?
We collect information about you for the performance of a contract. Information shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
We store your name, postal address, date of birth and signature for a period of up to seven years in order to comply with legal requirements.
We store other information for a period of up to three years in order to comply with regulatory requirements.
Who will the information we collect about you be shared with?
We are duty bound to supply information to the Department of Work & Pensions and HM Revenue & Customs if they request us to do so.
Your bank details are transmitted to Barclays Bank UK PLC in order for us to make payments to you.
Access to your information and correction
You have a right to request access to the information we may hold about you, and a right to request we amend incorrect information we may hold about you.
If you would like to invoke your rights, please contact us using your preferred contact method as noted in the How to contact us section.
If you deem we are not handling your rights correctly you have the right to lodge a complaint with a supervisory authority.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
This privacy policy was last updated on 24 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
- by emailing privacy@dataproservices.co.uk
- by phoning 01375 397875
- or writing to FAO Operations Dept., Datapro Services Ltd., The Old Courthouse, Orsett Road, Grays, Essex, RM17 5DD
This privacy notice explains how we use any personal information we collect about you when you call one of our Premium Rate Services (PRS).
When do we collect information about you?
We collect information if you dial one of our PRS.
How do we collect information about you?
Information is collected automatically via our PRS platform.
Why do we collect information about you?
We collect information about you in order to provide you with personal entertainment services. Information shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
We have a legitimate interest to record PRS call data for security purposes; we have a legitimate interest to record PRS calls to fulfil our legal requirements.
We store this information for a period of up to three years in order to comply with regulatory requirements.
Who will the information we collect about you be shared with?
We are duty bound to supply information to the regulatory body for PRS, Phone-paid Services Authority, if we receive a formal request to do so.
This does not affect your rights and we will make all reasonable attempts to obtain your consent before sharing any personal sensitive data we may hold about you.
Access to your information and correction
You have a right to request access to the information we may hold about you, and a right to request we amend incorrect information we may hold about you.
If you would like to invoke your rights, please contact us using your preferred contact method as noted in the How to contact us section.
If you deem we are not handling your rights correctly you have the right to lodge a complaint with a supervisory authority.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
This privacy policy was last updated on 24 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
- by emailing privacy@dataproservices.co.uk
- by phoning 0203 455 2145
- or writing to Datapro Services Ltd., BM Box 8027, London, WC1N 3XX
This privacy notice explains how we use any personal information we collect about you when you text one of our Premium Short Message Services (PSMS).
When do we collect information about you?
We collect information if you text one of our PSMS.
How do we collect information about you?
Information is collected automatically via our PSMS platform.
Why do we collect information about you?
We collect information about you in order to provide you with personal entertainment services. Information shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
We have a legitimate interest to store your mobile phone number in order for us to provide PSMS to you; we have a legal obligation to request your date of birth in order to confirm your age; we have a legal obligation to store PSMS messages.
We store this information for a period of up to three years in order to comply with regulatory requirements.
Who will the information we collect about you be shared with?
We are duty bound to supply information to the regulatory body for PSMS, Phone-paid Services Authority, if we receive a formal request to do so.
This does not affect your rights and we will make all reasonable attempts to obtain your consent before sharing any personal sensitive data we may hold about you.
Access to your information and correction
You have a right to request access to the information we may hold about you, and a right to request we amend incorrect information we may hold about you.
If you would like to invoke your rights, please contact us using your preferred contact method as noted in the How to contact us section.
If you deem we are not handling your rights correctly you have the right to lodge a complaint with a supervisory authority.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
This privacy policy was last updated on 24 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
- by emailing privacy@dataproservices.co.uk
- by phoning 0203 455 2145
- or writing to Datapro Services Ltd., BM Box 8027, London, WC1N 3XX